WARRANTIES

WARRANTY STATEMENT

Patriot warranty obligations are limited to the terms set forth below. Patriot warrants that all Patriot product(s) will be free from defects in the material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.

LIMITATION OF WARRANTY

Patriot warranty does not cover the following conditions: Products that are missing the Patriot label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory, improper testing, unauthorized modification, data loss, data recover, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot is not liable for item(s) lost or damaged during transit to Patriot.The product warranty begins from date of purchase until the end of the warranty period. Approval of Product Return does not guarantee product exchange. Return approval is only to authorize a return of product to Patriot facility for inspection but it shall be for Patriot Memory in its absolute discretion to decide whether to replace the defective items.

CONSUMER

Patriot warranty applies to products that were purchased from Patriot authorized resellers. Defective product should be returned to the Patriot authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller's warranty, contact Patriot for RMA service.

Consumers should contact the Patriot location nearest them for RMA support. For a list of locations, please visit our "Contact Us" link. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot. Customer must return defective product to Patriot for warranty service.

WHO TO CONTACT

For all warranty requests, please register an account here: https://support.patriotmemory.com/hc/en-us/requests/new and then submit a ticket after registering.

DISCLAIMER

Patriot is not responsible or liable for any indirect, unforseeable, special, incidental or consequential damages however caused and whether or not Patriot Memory was advised of the possibility of such damages, including but not limited to, lost revenues and profits, downtime, damage or replacement of equipment and property, any other damages arising out of the purchase, use or performance of the product. Patriot warranty service is only for the replacement of defective Patriot products. Refunds will not be provided for any product. For customers that have an account with Patriot, credit balance may be used to purchases/place a new order up to the amount of the credit excluding shipping charge (no refunds).

*Products purchased prior to January 2011**For Russia, a lifetime warranty is defined as the period between ten (10) years from the original date of purchase by the end user. Patriot will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.


https://support.patriotmemory.com/hc/en-us/requests/new

WARRANTIES

WARRANTY STATEMENT

Patriot warranty obligations are limited to the terms set forth below. Patriot warrants that all Patriot product(s) will be free from defects in the material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.

LIMITATION OF WARRANTY

Patriot warranty does not cover the following conditions: Products that are missing the Patriot label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory, improper testing, unauthorized modification, data loss, data recover, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot is not liable for item(s) lost or damaged during transit to Patriot.

The product warranty begins from date of purchase until the end of the warranty period. Approval of Product Return does not guarantee product exchange. Return approval is only to authorize a return of product to Patriot facility for inspection but it shall be for Patriot Memory in its absolute discretion to decide whether to replace the defective items.

Due to the COVID-19 pandemic, Patriot has to stop replacement deliveries to some countries.

In addition, due to warranty restriction laws in certain countries, Patriot Memory/Viper Gaming will honor our limited lifetime warranty unless prohibited by local law. We stand by the quality of our products and customer support so please do not hesitate to contact us if ever there is an issue with product. We will look into resolving each warranty issue on a case by case basis.

CONSUMER

Patriot warranty applies to products that were purchased from Patriot authorized resellers. Defective product should be returned to the Patriot authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller's warranty, contact Patriot for RMA service.

Consumers should contact the Patriot location nearest them for RMA support. For a list of locations, please visit our "Contact Us" link. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot. Customer must return defective product to Patriot for warranty service.

WHO TO CONTACT

For all warranty requests, please register an account here: https://support.patriotmemory.com/hc/en-us/requests/new and submit a ticket after registering.

DISCLAIMER

Patriot is not responsible or liable for any indirect, unforseeable, special, incidental or consequential damages however caused and whether or not Patriot Memory was advised of the possibility of such damages, including but not limited to, lost revenues and profits, downtime, damage or replacement of equipment and property, any other damages arising out of the purchase, use or performance of the product. Patriot warranty service is only for the replacement of defective Patriot products. Refunds will not be provided for any product. For customers that have an account with Patriot, credit balance may be used to purchases/place a new order up to the amount of the credit excluding shipping charge (no refunds).

*Products purchased prior to January 2011
**For Russia, a lifetime warranty is defined as the period between ten (10) years from the original date of purchase by the end user. Patriot will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.

https://support.patriotmemory.com/hc/en-us/requests/new

*Limited Lifetime offers product warranty for as long as the product is produced and manufactured by Patriot Memory, Inc. If your product is no longer in production, it will be substituted with a product of similar function and market value.

WARRANTY PERIOD

Product Category
Series
Edition
Warranty
Grandfathered Warranty

Memory (DRAM)

(All)

(All)

Limited

Limited Lifetime

Gaming Peripherals

V730 Gaming Keyboard

(None)

2 Years

.

.

V760 Gaming Keyboard

(None)

2 Years

.

.

V765 Gaming Keyboard

(None)

2 Years

.

.

V770 Gaming Keyboard

(None)

2 Years

.

.

V530 Gaming Mouse

(None)

2 Years

.

.

V560 Gaming Mouse

(None)

2 Years

.

.

V570 Gaming Mouse

(None)

2 Years

.

.

V330 Gaming Headset

(None)

2 Years

.

.

V360 Gaming Headset

(None)

2 Years

.

.

V361 Gaming Headset

(None)

2 Years

.

.

V370 Gaming Headset

(None)

2 Years

.

.

V380 Gaming Headset

(None)

2 Years

.

Flash Memory Cards

EP

(All)

3 Years

Limited Lifetime

.

LX

(All)

2 Years

Limited Lifetime

USB Flash Drives

Xporter

Rage

2 Years

Limited Lifetime

.

.

Boost

3 Years

Limited Lifetime

.

.

Magnum

3 Years

Limited Lifetime

.

.

Bolt

3 Years

RETIRED

.

.

Razzo

2 Years

RETIRED

.

.

X-mini

2 Years

RETIRED

.

.

Xpress

1 Year

RETIRED

.

.

Pulse

2 Years

.

.

Supersonic

Magnum

3 Years

.

.

.

Bolt XT

3 Years

RETIRED

.

.

Boost XT

3 Years

.

.

.

Rage

3 Years

.

.

.

Rage Elite

3 Years

.

.

.

S Mini

2 Years

RETIRED

.

.

Xpress

2 Years

RETIRED

.

.

Pulse

2 Years

.

.

.

Phoenix

2 Years

RETIRED

.

Lifestyle

Autobahn

2 Years

RETIRED

.

.

Axle

2 Years

RETIRED

.

.

Glyde

2 Years

.

.

.

QT

2 Years

.

.

.

Slate 3.0

2 Years

.

.

.

Spark

2 Years

RETIRED

.

.

Swing

2 Years

RETIRED

.

.

Tab

2 Years

.

.

Mobility OTG

Stellar

2 Years

RETIRED

.

.

Trinity

2 Years

.

.

.

Stella Boost XT

2 Years

RETIRED

.

.

Cosmos

2 Years

RETIRED

.

.

Cosmos Lite

2 Years

RETIRED

.

Viper

Viper 2 USB

3 Years

.

Solid State Drives

Blast

(All)

3 Years

RETIRED

.

Blaze

(All)

3 Years

RETIRED

.

Burst

(All)

3 Years

.

.

Flare

(All)

3 Years

RETIRED

.

Hellfire

(All)

3 Years

RETIRED

.

Ignite

(All)

3 Years

RETIRED

.

VPR100 m.2

(All)

5 Years

.

.

VP4100 m.2

(All)

5 Years

.

.

VPN100 m.2

(All)

3 Years

.

.

Scorch m.2

(All)

3 Years

.

.

Lite

(All)

1 Year

RETIRED

.

Mac Series

(All)

3 Years

.

.

Pyro

(All)

3 Years

RETIRED

.

Pyro M3

(All)

5 Years

RETIRED

.

PS-100

(None)

2 Years

RETIRED

.

Singe

(None)

3 Years

RETIRED

.

Spark

(All)

3 Years

RETIRED

.

Torqx

m.28

10 Years

RETIRED

.

Torqx

TRB

3 Years

RETIRED

.

Warp

(None)

2 Years

RETIRED

.

Wildfire

(None)

3 Years

RETIRED

.

EVLVR

(None)

2 Years

.

.

Inferno

(None)

5 Years

RETIRED

.

P200

(None)

3 Years

.

.

P210

(None)

3 Years

.

.

P300

(None)

3 Years

.

.

PXD

(None)

3 Years

.

Accessories

Gearbox

(None)

2 Years

RETIRED

.

PBO

(All)

2 Years

RETIRED

.

Gauntlet

320

2 Years

.

.

Gauntlet

2

2 Years

.

.

Gauntlet

3

2 Years

.

.

Gauntlet

4

2 Years

.

.

FUEL+

(All)

2 Years

.

.

FUEL Active

(All)

2 Years

.

.

FUEL iON

(All)

2 Years

.

.

Aero

(All)

2 Years

.

.

Wifi Adapters

(All)

2 Years

.

.

4-Port/7-Port Hub

(All)

2 Years

.

.

4-Port Hub

(All)

2 Years

.

.

4P Mini Charge Station

(All)

2 Years

.

.

SmartShell

(All)

1 Year

RETIRED

.

FlexFit

(All)

1 Year

RETIRED

.

Keylite

(All)

1 Year

RETIRED

.

Flint

(All)

1 Year

RETIRED

.

Titan

(All)

1 Year

RETIRED

.

SlimShell

(All)

1 Year

RETIRED

.

Fuel Station Duo

(All)

1 Year

RETIRED

.

Screen Protectors

(All)

2 Years

RETIRED

.

Car Chargers

(All)

2 Years

.

.

Lightning Cables

(All)

2 Years

.

.

BeatStreet

(All)

1 Year

RETIRED

COMMUNITY

EVENTS

© 2021 PATRIOT MEMORY, INC. IS A PRIVATELY HELD COMPANY HEADQUARTERED IN FREMONT, CALIFORNIA, USA. ALL RIGHTS RESERVED