WARRANTIES

WARRANTY STATEMENT

Patriot warranty obligations are limited to the terms set forth below. Patriot warrants that all Patriot product(s) will be free from defects in the material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.

LIMITATION OF WARRANTY

Patriot warranty does not cover the following conditions: Products that are missing the Patriot label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory, improper testing, unauthorized modification, data loss, data recover, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot is not liable for item(s) lost or damaged during transit to Patriot.The product warranty begins from date of purchase until the end of the warranty period. Approval of Product Return does not guarantee product exchange. Return approval is only to authorize a return of product to Patriot facility for inspection but it shall be for Patriot Memory in its absolute discretion to decide whether to replace the defective items.

CONSUMER

Patriot warranty applies to products that were purchased from Patriot authorized resellers. Defective product should be returned to the Patriot authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller's warranty, contact Patriot for RMA service.

Consumers should contact the Patriot location nearest them for RMA support. For a list of locations, please visit our "Contact Us" link. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot. Customer must return defective product to Patriot for warranty service.

WHO TO CONTACT

For all warranty requests, please register an account here: https://support.patriotmemory.com/hc/en-us/requests/new and then submit a ticket after registering.

DISCLAIMER

Patriot is not responsible or liable for any indirect, unforseeable, special, incidental or consequential damages however caused and whether or not Patriot Memory was advised of the possibility of such damages, including but not limited to, lost revenues and profits, downtime, damage or replacement of equipment and property, any other damages arising out of the purchase, use or performance of the product. Patriot warranty service is only for the replacement of defective Patriot products. Refunds will not be provided for any product. For customers that have an account with Patriot, credit balance may be used to purchases/place a new order up to the amount of the credit excluding shipping charge (no refunds).

*Products purchased prior to January 2011**For Russia, a lifetime warranty is defined as the period between ten (10) years from the original date of purchase by the end user. Patriot will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.


https://support.patriotmemory.com/hc/en-us/requests/new

WARRANTIES

WARRANTY STATEMENT

Patriot warranty obligations are limited to the terms set forth below. Patriot warrants that all Patriot product(s) will be free from defects in the material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.

LIMITATION OF WARRANTY

Patriot warranty does not cover the following conditions: Products that are missing the Patriot label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory, improper testing, unauthorized modification, data loss, data recover, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot is not liable for item(s) lost or damaged during transit to Patriot.

The product warranty begins from date of purchase until the end of the warranty period. Approval of Product Return does not guarantee product exchange. Return approval is only to authorize a return of product to Patriot facility for inspection but it shall be for Patriot Memory in its absolute discretion to decide whether to replace the defective items.

Patriot and Viper Gaming solid state drives (SSD) have a warranty period that is the earlier of; 1) the stated warranty period from the date of purchase, or 2) the point at which the usage of the SSD exceeds the endurance rating of the SSD in Terabytes Written (TBW).

Due to the COVID-19 pandemic, Patriot has to stop replacement deliveries to some countries.

In addition, due to warranty restriction laws in certain countries, Patriot Memory/Viper Gaming will honor our limited lifetime warranty unless prohibited by local law. We stand by the quality of our products and customer support so please do not hesitate to contact us if ever there is an issue with product. We will look into resolving each warranty issue on a case by case basis.

CONSUMER

Patriot warranty applies to products that were purchased from Patriot authorized resellers. Defective product should be returned to the Patriot authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller's warranty, contact Patriot for RMA service.

Consumers should contact the Patriot location nearest them for RMA support. For a list of locations, please visit our "Contact Us" link. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot. Customer must return defective product to Patriot for warranty service.

WHO TO CONTACT

For all warranty requests, please register an account here: https://support.patriotmemory.com/hc/en-us/requests/new and submit a ticket after registering.

DISCLAIMER

Patriot is not responsible or liable for any indirect, unforeseeable, special, incidental or consequential damages however caused and whether or not Patriot Memory was advised of the possibility of such damages, including but not limited to, lost revenues and profits, downtime, damage or replacement of equipment and property, any other damages arising out of the purchase, use or performance of the product. Patriot warranty service is only for the replacement of defective Patriot products. Refunds will not be provided for any product. For customers that have an account with Patriot, credit balance may be used to purchases/place a new order up to the amount of the credit excluding shipping charge (no refunds).

*Products purchased prior to January 2011

**For Russia, a lifetime warranty is defined as the period between ten (10) years from the original date of purchase by the end user. Patriot will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.

*Features, pricing, availability, and specifications are subject to change without notice.

https://support.patriotmemory.com/hc/en-us/requests/new

*Limited Lifetime offers product warranty for as long as the product is produced and manufactured by Patriot Memory, Inc. If your product is no longer in production, it will be substituted with a product of similar function and market value.

**For information regarding our VPN100 controller update, please refer to our company statement here:

Viper VPN100 Solid State Drive Statement - July 2021

SOLID STATE DRIVES (SSD) WARRANTY

Part#
Description
Interface
Endurance
Warranty

VP4300-2TBM28H

VIPER M.2 2280 PCIe Gen4 x4

PCIe Gen 4 x4

2,000 TBW

5 Years

VP4300-1TBM28H

VIPER M.2 2280 PCIe Gen4 x4

PCIe Gen 4 x4

1,000 TBW

5 Years

.

.

.

.

.

VP4100-2TBM28H

VP4100 2TB M.2 2280 PCIE

PCIe Gen 4 x4

3,600 TBW

5 Years

VP4100-1TBM28H

VP4100 1TB M.2 2280 PCIE

PCIe Gen 4 x4

1,800 TBW

5 Years

VP4100-500GM28H

VP4100 500GB M.2 2280 PCIE

PCIe Gen 4 x4

850 TBW

5 Years

.

.

.

.

.

VPN100-2TBM28H

VPN100 2TB M.2 2280 PCIE

PCIe Gen 3 x4

1600 TBW

3 Years

VPN100-1TBM28H

VPN100 1TB M.2 2280 PCIE

PCIe Gen 3 x4

800 TBW

3 Years

VPN100-512GM28H

VPN100 512GB M.2 2280 PCIE

PCIe Gen 3 x4

400 TBW

3 Years

VPN100-256GM28H

VPN100 256GB M.2 2280 PCIE

PCIe Gen 3 x4

200 TBW

3 Years

.

.

.

.

.

VPR100-2TBM28H

VPR100 2TB RGB M.2 2280

PCIe Gen 3 x4

3,115 TBW

5 Years

VPR100-1TBM28H

VPR100 1TB RGB M.2 2280

PCIe Gen 3 x4

1,600 TBW

5 Years

VPR100-512GM28H

VPR100 512GB RGB M.2 2280

PCIe Gen 3 x4

800 TBW

5 Years

VPR100-256GM28H

VPR100 256GB RGB M.2 2280

PCIe Gen 3 x4

380 TBW

5 Years

.

.

.

.

.

P300P2TBM28

P300 2TB M.2 2280

PCIe Gen 3 x4

960 TBW

3 Years

P300P1TBM28

P300 1TB M.2 2280

PCIe Gen 3 x4

480 TBW

3 Years

P300P512GM28

P300 512GB M.2 2280

PCIe Gen 3 x4

240 TBW

3 Years

P300P256GM28

P300 256GB M.2 2280

PCIe Gen 3 x4

120 TBW

3 Years

P300P128GM28

P300 128GB M.2 2280

PCIe Gen 3 x4

60 TBW

3 Years

.

.

.

.

.

PBE192TS25SSDR

BURST ELITE 1.92TB SATA3 SSD

SATA3

800 TBW

3 Years

PBE960GS25SSDR

BURST ELITE 960GB SATA3 SSD

SATA3

400 TBW

3 Years

PBE480GS25SSDR

BURST ELITE 480GB SATA3 SSD

SATA3

200 TBW

3 Years

PBE240GS25SSDR

BURST ELITE 240GB SATA3 SSD

SATA3

100 TBW

3 Years

PBE120GS25SSDR

BURST ELITE 120GB SATA3 SSD

SATA3

50 TBW

3 Years

.

.

.

.

.

PBU960GS25SSDR

BURST 960GB SATA3 2.5 SSD

SATA3

835 TBW

3 Years

PBU480GS25SSDR

BURST 480GB SATA3 2.5 SSD

SATA3

425 TBW

3 Years

PBU240GS25SSDR

BURST 240GB SATA3 2.5 SSD

SATA3

180 TBW

3 Years

PBU120GS25SSDR

BURST 120GB SATA3 2.5 SSD

SATA3

75 TBW

3 Years

.

.

.

.

.

P210S2TB25

P210 2TB SATA3 2.5 SSD

SATA3

960 TBW

3 Years

P210S1TB25

P210 1TB SATA3 2.5 SSD

SATA3

480 TBW

3 Years

P210S512G25

P210 512GB SATA3 2.5 SSD

SATA3

240 TBW

3 Years

P210S256G25

P210 256GB SATA3 2.5 SSD

SATA3

120 TBW

3 Years

P210S128G25

P210 128GB SATA3 2.5 SSD

SATA3

60 TBW

3 Years

.

.

.

.

.

P200S2TB25

P200 2TB SATA3 2.5 SSD

SATA3

1000 TBW

3 Years

P200S1TB25

P200 1TB SATA3 2.5 SSD

SATA3

640 TBW

3 Years

P200S512G25

P200 512GB SATA3 2.5 SSD

SATA3

320 TBW

3 Years

P200S256G25

P200 256GB SATA3 2.5 SSD

SATA3

160 TBW

3 Years

P200S128G25

P200 128GB SATA3 2.5 SSD

SATA3

80 TBW

3 Years

.

.

.

.

.

PXD2TBPEC

2TB TYPE-C External SSD

ENCLOSURE

.

3 Years

PXD1TBPEC

1TB TYPE-C External SSD

ENCLOSURE

.

3 Years

PXD512GPEC

512GB TYPE-C External SSD

ENCLOSURE

.

3 Years

WARRANTY PERIOD

Product Category
Series
Edition
Warranty
Grandfathered Warranty

Memory (DRAM)

(All)

(All)

Limited

Limited Lifetime

Gaming Peripherals

V730 Gaming Keyboard

(None)

2 Years

.

.

V760 Gaming Keyboard

(None)

2 Years

.

.

V765 Gaming Keyboard

(None)

2 Years

.

.

V770 Gaming Keyboard

(None)

2 Years

.

.

V530 Gaming Mouse

(None)

2 Years

.

.

V560 Gaming Mouse

(None)

2 Years

.

.

V570 Gaming Mouse

(None)

2 Years

.

.

V330 Gaming Headset

(None)

2 Years

.

.

V360 Gaming Headset

(None)

2 Years

.

.

V361 Gaming Headset

(None)

2 Years

.

.

V370 Gaming Headset

(None)

2 Years

.

.

V380 Gaming Headset

(None)

2 Years

.

Flash Memory Cards

EP

(All)

3 Years

Limited Lifetime

.

LX

(All)

2 Years

Limited Lifetime

USB Flash Drives

Xporter

Rage

2 Years

Limited Lifetime

.

.

Boost

3 Years

Limited Lifetime

.

.

Magnum

3 Years

Limited Lifetime

.

.

Bolt

3 Years

RETIRED

.

.

Razzo

2 Years

RETIRED

.

.

X-mini

2 Years

RETIRED

.

.

Xpress

1 Year

RETIRED

.

.

Pulse

2 Years

.

.

Supersonic

Magnum

3 Years

.

.

.

Bolt XT

3 Years

RETIRED

.

.

Boost XT

3 Years

.

.

.

Rage

3 Years

RETIRED

.

.

Rage Elite

3 Years

RETIRED

.

.

S Mini

2 Years

RETIRED

.

.

Xpress

2 Years

RETIRED

.

.

Pulse

2 Years

.

.

.

Phoenix

2 Years

RETIRED

.

Lifestyle

Autobahn

2 Years

RETIRED

.

.

Cliq

2 Years

RETIRED

.

.

Glyde

2 Years

.

.

.

QT

2 Years

.

.

.

Slate 3.0

2 Years

RETIRED

.

.

Spark

2 Years

RETIRED

.

.

Swing

2 Years

RETIRED

.

.

Tab

2 Years

.

.

Mobility OTG

Stellar

2 Years

RETIRED

.

.

Trinity

2 Years

.

.

.

Stella Boost XT

2 Years

RETIRED

.

.

Cosmos

2 Years

RETIRED

.

.

Cosmos Lite

2 Years

RETIRED

.

Viper

Viper 2 USB

3 Years

.

Solid State Drives

Blast

(All)

3 Years

RETIRED

.

Blaze

(All)

3 Years

RETIRED

.

Burst

(All)

3 Years

.

.

Flare

(All)

3 Years

RETIRED

.

Hellfire

(All)

3 Years

RETIRED

.

Ignite

(All)

3 Years

RETIRED

.

VPR100 m.2

(All)

5 Years

.

.

VP4100 m.2

(All)

5 Years

.

.

VPN100 m.2

(All)

3 Years

.

.

Scorch m.2

(All)

3 Years

.

.

Lite

(All)

1 Year

RETIRED

.

Mac Series

(All)

3 Years

.

.

Pyro

(All)

3 Years

RETIRED

.

Pyro M3

(All)

5 Years

RETIRED

.

PS-100

(None)

2 Years

RETIRED

.

Singe

(None)

3 Years

RETIRED

.

Spark

(All)

3 Years

RETIRED

.

Torqx

m.28

10 Years

RETIRED

.

Torqx

TRB

3 Years

RETIRED

.

Warp

(None)

2 Years

RETIRED

.

Wildfire

(None)

3 Years

RETIRED

.

EVLVR

(None)

2 Years

RETIRED

.

Inferno

(None)

5 Years

RETIRED

.

P200

(None)

3 Years

RETIRED

.

P210

(None)

3 Years

.

.

P300

(None)

3 Years

.

.

PXD

(None)

3 Years

.

Accessories

Gearbox

(None)

2 Years

RETIRED

.

PBO

(All)

2 Years

RETIRED

.

Gauntlet

320

2 Years

.

.

Gauntlet

2

2 Years

.

.

Gauntlet

3

2 Years

.

.

Gauntlet

4

2 Years

.

.

FUEL+

(All)

2 Years

.

.

FUEL Active

(All)

2 Years

.

.

FUEL iON

(All)

2 Years

.

.

Aero

(All)

2 Years

.

.

Wifi Adapters

(All)

2 Years

.

.

4-Port/7-Port Hub

(All)

2 Years

.

.

4-Port Hub

(All)

2 Years

.

.

4P Mini Charge Station

(All)

2 Years

.

.

SmartShell

(All)

1 Year

RETIRED

.

FlexFit

(All)

1 Year

RETIRED

.

Keylite

(All)

1 Year

RETIRED

.

Flint

(All)

1 Year

RETIRED

.

Titan

(All)

1 Year

RETIRED

.

SlimShell

(All)

1 Year

RETIRED

.

Fuel Station Duo

(All)

1 Year

RETIRED

.

Screen Protectors

(All)

2 Years

RETIRED

.

Car Chargers

(All)

2 Years

.

.

Lightning Cables

(All)

2 Years

.

.

BeatStreet

(All)

1 Year

RETIRED

Patriot reserves the right not to service any SSD failure due to misuse or user damage.  This includes using Patriot and Viper Gaming SSDs for mining/farming operations where rapid increases in data writes to the host causes abnormal drops in SSD speeds or wear damage.

COMMUNITY

EVENTS

© 2021 PATRIOT MEMORY, INC. IS A PRIVATELY HELD COMPANY HEADQUARTERED IN FREMONT, CALIFORNIA, USA. ALL RIGHTS RESERVED